I’ve placed an order for a Trail-2 last month.
My credit card was charged immediately.
On their website order status is at “Processing“ since then.
I’ve opened a service request asking when will shipment go out. And then another email. No response at all.
I’ve tried calling them via the phone number published in their we site and I’m constantly getting an answering machine saying that they are too busy.
Are all company members on an extended holyday vacation?
How can I get a proper customer service from TwoNav?
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