Unboxed only 2 hours before, updated and then "loading os". All stucked. Support is off.

Folgen

Philippe Gaspard

• 17. Juni 2020 11:27

Brand new device COMPLETELY stucked and the support service is off.

0

• 

  Gert M.

  • 17. Juni 2020 12:32
  • Bearbeitet

  Hi Phillipe,
  this is only a users forum. To request support by Compegps team please submit a request with the following link

  https://support.twonav.com/hc/en-us/requests/new

  I had contact with support this morning.

  0

  Aktionen für Kommentare Permalink
• 

  Thierry CHARLÈS

  • 17. Juni 2020 13:42

  I confirm the support "France" is reactive at the moment, three contacts today.

  0

  Aktionen für Kommentare Permalink
• 

  Philippe Gaspard

  • 17. Juni 2020 13:51

  No mister Charlès .I didn't receive any further answer since june 14th. Do you work for Twonav?

  0

  Aktionen für Kommentare Permalink
• 

  Philippe Gaspard

  • 17. Juni 2020 14:02

  I spoke about " le SAV" (in french) to prevent any misunderstanding.

  0

  Aktionen für Kommentare Permalink
• 

  Thierry CHARLÈS

  • 17. Juni 2020 14:05

  It is a user forum, the staff of TwoNav does not react here. No I do not work for TwoNav I am a French user, and I got today 3 responses to requests in waiting some dating from 15 days and one dating this morning. The "FRANCE" after-sales service which seemed to be asleep is once again reactive. For your problem, in view of the feedback from other users, several AVENTURA 2 GPS present this defect, send a request for support under the warranty. 

  The english is prefered by the SAV 

  0

  Aktionen für Kommentare Permalink
• 

  Philippe Gaspard

  • 17. Juni 2020 14:11

  You should work for them. :-)

  0

  Aktionen für Kommentare Permalink
• 

  Thierry CHARLÈS

  • 17. Juni 2020 14:17

  I have filed 56 requests since October, I dream of a world where beta testers do their job properly ...

  0

  Aktionen für Kommentare Permalink

Bitte melden Sie sich an, um einen Kommentar zu hinterlassen.