Activating and using SeeMe

The SeeMe service will let you broadcast your activities and send emergency alerts from your Full Connect GPS device (e.g. Velo, Horizon) without the need for a smartphone.

To do this you will need:

• An active SeeMe subscription
• To set up your contacts
• To activate the broadcast feature on the device.
• To send an emergency message from the device (hopefully for testing purposes only)

SeeMe subscription

Full Connect devices include a free 6-month subscription to SeeMe. To activate it, just register your device at twonav.com/start . 

After this period, you can renew your subscription from your personal space at twonav.com . 

Set up the contacts

You can set up your contacts when you register your device at twonav.com/start , or at any time in the settings section of go.twonav.com 

The broadcast and emergency contacts are different:

• Emergency contacts:
  • Maximum of two.
  • Information: name, email and mobile phone.
  • You will receive an email when a contact is confirmed.
  • When you press the emergency button, they will receive an SMS and email with your current location.
• Broadcast contacts:
  • Maximum of ten.
  • Information: name and email.
  • When you start an activity, if the broadcast function is on, they will receive an email with a link where they can follow your activity live.

When you enter a new contact, they’ll receive a request that they must accept in order to receive messages.

Important: If your contacts don’t accept the request, they will not receive any messages. 

You can check your contact status from the system settings at go.twonav.com.

Broadcasts

To activate the broadcast feature, just go to the status page on your Full Connect device.

Once activated, the broadcast will start as soon as you begin an activity. Your contacts will then receive an email with the link to follow your progress (remember they have to accept your contact request!).

This link can be shared with other people or on social media, meaning anyone with the link will be able to follow you live.

Your device will send positions every so often (5 min), with several parameters in each update.

If a message can’t be sent (due to having no signal, for example), any unsent parameters will be delivered in the next update.

The broadcast will finish when you end your activity, or automatically if your position doesn’t change for one hour.

Emergency

If you have a problem during an activity or you need help, you can press the ‘Emergency’ button on your device.

The button is in the status window, which is accessible by pressing the status bar.

Once pressed, an email and SMS will be sent to your emergency contacts. These messages contain a request for help and a link to a map with your current position. That way your contacts or emergency services will know where to find you.

If the GPS coordinates are unavailable at the time, you’ll be able to send a message with your last known coordinates.

Remember that your contacts must accept your contact request. In this case, they must accept both the email and the SMS, so a double verification is involved.

You’ll receive a confirmation email when the verification is complete. You can also check your contact status from go.twonav.com. 

Note: Remember that the availability of the service will depend on the 2G GSM coverage, which is widespread in Europe and North America, but may not exist in specific countries or areas.