Deactivate a registered GPS from your account

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Dean Prior

• June 04, 2020 12:27

Hi

I have recently sold my Velo GPS and the new user is unable to register the GPS using the serial number as it is still registered to me.

Hopefully this can be deregistered, if so how? I don't see any drop down menus when I look at "My GPS" page

Support would be appreciated

Thanks

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• 

  Thierry CHARLÈS

  • June 04, 2020 14:45
  • Edited

  Bonjour,

  If you do not read  French, pleased  used Google translate.

  Un coup d'épée dans l'eau le SAV ne répond pas aux demandes postées sur le forum. Il faut utiliser le lien https://support.twonav.com/hc/fr/requests/new (le lien anglais pour vous bien sur!)

  Vous avez remplacer votre GPS VELO par ?

  Cordialement

  Thierry

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