No map download possible with two nav downloader on ,ac

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Schoenfelder Gerhard

• May 20, 2018 14:20

Hello,

I tried to download maps on my mac to my iPhone. Bought the maps already some time ago

and want to install it on a new iPhone.

in TwoNav Downloader I get the message

"Fehler beim Login-Prozess". Keine Produkte erhalten#

-> Error in login process. Got no products.

can anybody help?

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  TwoNav Admin

  • May 28, 2018 13:58

  Hello Gerhard,

  You are trying to install the TomTom map from 2017, right?

  Is it still giving problems? The problem happens only when installing on iPhone? What if you install in Land for example?

  We made a test here and it seems working OK.

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  TwoNav Admin

  • May 28, 2018 15:20

  After checking a bit more, we think that you are trying to install an old version, while you have also the latest version of 2017.

  Could you please try to install the product labeled as 'Update'?

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  Schoenfelder Gerhard

  • May 30, 2018 10:01

  I had to set up my iPhone completely new and tried to install the old version (the only one I had) with the

  result above described ("Fehler beim Login Prozess...").

  As it was not possible to install this version I bought the version of 2017. I then was able to install

  the new version.

  I saw, that the maps can be installed on three different devices, which was in my case a MacBook

  an iPad and the iPhone. If one has to set up a device new, it is not possible to install the maps

  again on that device any more though it was installed before. A good way to make more money but

  outrageous.

  TwoNav is not a good solution, always couses problems (like last December, when I was not able

  to navigate with TomTom Maps in Sout Africa - used maps.me instead: free and IT WORKS).

  I Won't buy it any more and can not recommend.

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