Komoot - could not connect to middleware on Land and on TwoNav cross

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Philipp G.

• February 04, 2023 12:50

Hi,

when I try to select my Komoot planned routes I get the error "could not connect to middleware". On both my twonav cross device and on Land at my laptop.

(I've purchased the world region in Komoot and have set up the integration using the two nav website)

Anyone else ran into this?

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  Thierry CHARLÈS

  • February 04, 2023 13:19

  Hello,

  It is a bug of TN 5.3.3, wait for the next 5.3.4..

  Best regards

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  Philipp G.

  • February 07, 2023 10:35

  Hi,

  thanks, I know TN 5.3.3 is on my Cross device. But is it also the case for the Land software? Here the issue occurs as well.

  Just wondering if it is just me or if there are other users out there with the same issue.

  Thanks

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  Thierry CHARLÈS

  • February 07, 2023 10:46

  Hello,

  Sorry I no longer use Komoot or Strava, I find that these subscriptions have become excessive given the fact that the data is collected for free by users. A hen with the golden egg..

  We can do better with free sites.

  cdlt

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  Gert M.

  • February 07, 2023 19:07

  Hi,

  i can confirm the existance of t hese bug.
  I encounter it with LAND 9.3.1 and TN 5.3.3.

  This bug is reported and pending to be fixed. CompeTeam is still investigating it.

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  Thierry CHARLÈS

  • February 07, 2023 19:38

  Hi,

  Land 932 is available...

   

  Cdlt

   

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  Gert M.

  • February 08, 2023 05:53

  LAND 932 doesn't fix this bug(for me)

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  Thierry CHARLÈS

  • February 08, 2023 09:53

  Hi,

  I see no improvement in this new Land 9.3.2 version; let's take the example of sending a route to the GPS via the USB cable or WiFi, this sending always comes up against the same pitfalls for several versions.

  I don't really understand TwoNav's strategy, apart from increasing user dissatisfaction, it looks more and more like a house falling down on which we would put bandages.

  The end is inevitable, here we go, it's more and more obvious.

  Bests regards

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  Philipp G.

  • March 23, 2023 19:17

  user Gert M. found a solution in another thread about Komoot in german. For english and international users: the issue occured, if the password contained special characters.

  The latest firmware release (for me 5.5. on cross device, and Land 9.4.) should fix it. Works fine on my end.

  Thanks Gert! Thanks to the TwoNavteam for the fix!
  
  

   

   

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  Gert M.

  • March 24, 2023 07:56

  Hi,

  for clarification only:

  with the new updates Twonav 5.5 and LAND 9.4 the komoot connection works again also in case you use special characters in your Twonav account passwort.
  I havn't tested all possible characters so it might be that there are special characters still throwing the error message.

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