GPS Velo: USB Port full of mud

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Martin Kiefer

• 12. April 2018 16:40

After my first ride, I can no longer connect via the usb port which is unprotected. Dust and mud are blocking the usb-port and it's impossible to clean.

What do you recommend for cleaning mud from the usb port ?

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  Uwe B.

  • 14. April 2018 04:37
  • Bearbeitet

  Rumors are, that the port is waterproof. Compe should give some more infos. At the independend German forum:
  https://www.naviboard.de/forumdisplay.php?f=135
  some users have bought plastic plugs to protect their usb ports from what happend to your device.

  If cleaning it, I would use nonconducting tools (plastic or toothpicks) and isopropanol instead of water.

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  TwoNav Admin

  • 16. April 2018 11:35

  Hello,

  Yes, the USB port is waterproof. We are considering to add plugs like Uwe says, so we avoid these kind of problems with mud.

  Martin, please let us know if you can solve the issue successuflly. Otherwise, we will find a solution togegher. The product is quite new, so these kind of problems can happen and we will work to make sure that you have a fully functional device.

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