Transfer Device and Software to another user

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Thorsten Kraft

• August 06, 2021 15:25
• Edited

Hi there, is there a way to transfer a registered device inc. the Software (Land Premium and Maps) to another user? Cheers Thorsten

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  Thierry CHARLÈS

  • August 06, 2021 12:47

  Hi,

  Choose the link send a request on the top of this page.

  Best regards

   

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  Thorsten Kraft

  • August 06, 2021 15:26

  Hi Charlès, thank for the immediate reply.

  I still have to find the other user but as soon as I found one I will open a request.

  Best regards, Thorsten

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  www.twolandnaviste .fr Fermé. Closed. Cerrado. Geschlossen

  • August 06, 2021 16:57
  • Edited

  Hello,

  You can also read: https://support.twonav.com/hc/en-us/articles/115000867271-License-policy-of-TwoNav

  An user

  Best regards

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  Thorsten Kraft

  • August 06, 2021 16:59

  Thanks, I did and think I understood.

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  Thierry CHARLÈS

  • August 06, 2021 17:29

  Hi,

  The case of license and sale are different. The user license or the GPS are linked to the user's account. In the event of a sale, this link must be broken so that the purchaser can link the acquired device to his account. Otherwise the GPS remains in the state where it was sold and assigned to the account of the first buyer.

  To separate the GPS identifier from the seller's account, you must complete the form available from the after-sales service using the send a request link. The sales item in the form is available.

  Bests Hikes

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  Thorsten Kraft

  • August 07, 2021 08:43

  Thanks for clarification!

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